Privacy Policy
At Digi Nova Prime, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase through our website:
By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you use our website or purchase a digital product, we may collect certain information, including:
Personal Information
Depending on how you use our website, we may collect:
- Name
- Email address
- Phone number
- Billing information
- Shipping information, where applicable
- Account/login information
- Information you provide when contacting customer support
Payment Information
Payments may be processed through third-party payment providers.
We generally do not store your complete credit/debit card number or banking credentials on our own servers.
Payment providers may collect and process payment information according to their own privacy policies and terms.
Technical Information
When you visit our website, certain technical information may automatically be collected, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website interactions
- Date and time of visits
- Referring website
- General usage information
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Deliver digital products
- Send purchase confirmations
- Provide customer support
- Respond to inquiries
- Manage customer accounts
- Improve our website and products
- Monitor website performance
- Prevent fraud and unauthorized activity
- Maintain website security
- Send important service-related communications
- Send promotional communications where permitted by applicable law
- Comply with legal and regulatory obligations
We only use personal information for legitimate business purposes and as permitted by applicable law.
3. Digital Product Delivery
When you purchase a digital product from Digi Nova Prime, we may use your email address and other necessary information to deliver your purchase.
This may include sending:
- Download links
- Access instructions
- Purchase confirmations
- Product updates
- Customer-support messages
Please ensure that the email address provided during checkout is accurate.
4. Cookies and Similar Technologies
Digi Nova Prime may use cookies and similar technologies to improve your experience.
Cookies may help us:
- Keep the website functioning properly
- Remember preferences
- Understand how visitors use our website
- Improve website performance
- Measure marketing effectiveness
- Provide relevant advertising, where applicable
- Detect fraudulent or suspicious activity
You can usually control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
5. Analytics
We may use third-party analytics services to understand how visitors interact with our website.
These services may collect information such as:
- Pages visited
- Time spent on pages
- Device information
- General geographic information
- Traffic sources
- Website interactions
Analytics information is generally used in aggregated or statistical form to improve our website and business.
6. Marketing & Communications
If you provide your email address, we may use it to send transactional communications related to your purchase.
Where permitted by applicable law, we may also send information about:
- New products
- Special offers
- Discounts
- Promotions
- Updates from Digi Nova Prime
You may unsubscribe from promotional emails by using the unsubscribe option provided in the email or by contacting us.
Even if you opt out of promotional communications, we may still send essential transactional or service-related messages concerning your purchases or account.
7. Sharing Your Information
We do not sell your personal information to third parties.
We may share necessary information with trusted service providers that help us operate our business, such as:
- Payment processors
- Website hosting providers
- Digital product delivery services
- Email service providers
- Analytics providers
- Customer-support services
- Fraud-prevention and security providers
- Advertising/marketing service providers, where applicable
These providers may only receive information necessary to perform their services, subject to applicable agreements and laws.
We may also disclose information when required to:
- Comply with applicable law
- Respond to lawful requests
- Protect our legal rights
- Prevent fraud or abuse
- Protect the safety and security of our website, customers, or business
8. Payment Processing
Payments may be processed through third-party payment gateways.
Digi Nova Prime does not generally have access to your full payment-card details.
Your payment information may be subject to the privacy policy and security practices of the relevant payment provider.
We recommend reviewing the applicable payment provider’s privacy policy before completing a transaction.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing transactions
- Providing customer support
- Maintaining business records
- Resolving disputes
- Preventing fraud
- Complying with legal and regulatory obligations
When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal requirements.
11. Third-Party Links
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise a privacy-related complaint
Some rights may be subject to legal limitations or exceptions.
To exercise an applicable privacy right, please contact us using the details below.
14. Indian Users
If you are located in India, we will process personal information in accordance with applicable Indian privacy and data-protection laws and regulations.
Where applicable, this includes requirements relating to transparency, security safeguards, consent, handling of personal information, and grievance redressal.
We may update our privacy practices as applicable Indian data-protection requirements develop.
15. International Users
If you access Digi Nova Prime from outside India, your information may be processed in India or other countries where our service providers operate.
Privacy and data-protection laws may differ between countries.
By using our website, you acknowledge that your information may be processed in accordance with applicable law and the practices described in this Privacy Policy.
Where required, we will take appropriate steps concerning international transfers of personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our business
- Changes to our products or services
- Changes to technology
- Changes to applicable laws
- Changes to our privacy practices
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.